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Decision Made.

Howdy,
Hope you all enjoyed Halloween  for those that celebrate it.
This is whats been going on. We have STILL not received any information from the supplier that the manufacturer used. So as a result we are just going to do what i didn’t want to do and that is re-buy all the chips again from a different supplier and hope that everything goes well with that.

I have no idea if we will ever recover the money from the original supplier, or even get a response from them, its amazingly frustrating how incompetent they are.

So at the moment, i have re-ordered a small amount of the affected chips from a local supplier and they should be here on Monday / Tuesday. From then, I’m going to rebuild the PSU and make sure it is 100% working. Then i will rebuild the BOM for the manufacturer and send it to them and see how they wish to continue from there. The problem is that we already have almost 1000 boards made with the non working chips, so that means having to manually de-solder these old chips, clean the board and re-solder the new ones. I have no idea how much this will cost and how long it will take, I have no idea if they will be doing it by hand or machine (does a machine even exist to do that?), so once again, I’m gonna be sat here saying, i have no idea how long this is going to take. BUT we are hopefully in the final stretch.

Just another thing i will mention now, and that is that suppliers can take a while to delivery large quantities, there is a big difference between ordering 20 chips for myself and over 3000 for production.¬† So i don’t know how long it will take, average lead time from them is about 3-4 weeks dependent on availability, so i just wanted to let you know this in advance.

Someone just emailed me asking if i will being doing any other consoles or batches of either the DreamPSU or the SaturnPSU, and i can honestly tell you now, I don’t think that is gonna happen.
Its not the customers, its not the product, its purely everything from the last 6 months do to with manufacturing. Its not a no, its a probably not.

Chris